Shipping policy
We take pride in delivering your Velaflare products safely and promptly — from our trusted fulfillment partners to your doorstep.
Processing Time
All orders are processed within 1–3 business days after payment verification.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Our products ship directly from our global warehouses and trusted suppliers.
Estimated delivery times:
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United States: 7–15 business days
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United Kingdom, Canada, Australia: 10–18 business days
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Rest of World: 12–20 business days
(Delays may occur during peak holiday seasons or due to customs clearance.)
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 3–5 days for tracking information to update after dispatch.
Shipping Fees
We offer free standard shipping on order above 40$.
Express or priority shipping options may be available at checkout for an additional fee.
Lost or Stolen Packages
Velaflare is not responsible for lost or stolen packages confirmed as delivered.
Please ensure your shipping address is accurate before placing an order.
If your package is marked as delivered but not received, contact the shipping carrier directly or email velaflare.co@gmail.co — we’ll assist where possible.
Customs & Duties
International orders may be subject to local import duties or taxes.
Velaflare is not responsible for these additional charges; they are determined by your local customs office.
Shipping Support
If you experience any delivery issues, reach us anytime at velaflare.co@gmail.com — we’ll coordinate with our logistics partners to resolve it promptly.
✨ Every order is a reflection of your trust in us — and we take that seriously.