Contact information

Customer Support

📧 Email: velaflare.co@gmail.com
🕓 Response Time: 24–48 business hours (Monday–Friday)

Our support team operates globally and ensures that every inquiry receives a personalized, timely response.


Business Hours

🕒 Monday – Friday: 9:00 AM – 6:00 PM (EST)
📅 Saturday – Sunday: Closed (email support available)


 

Additional Notes (for compliance)

  • Velaflare is an online retail brand that sources and fulfills select products through trusted international partners and suppliers.

  • All orders, communications, and support are managed by Velaflare’s dedicated customer service team.

  • Customers may be asked to contact support before returning any product to ensure proper processing.


Velaflare is committed to delivering exceptional products and equally exceptional service. Every order is handled with care, ensuring a luxury experience from checkout to delivery.